Unified Projects LTD. customer privacy notice.
This privacy notice tells you what to expect us to do with your personal information.
Contact details
What information we collect, use, and why
We may collect or use the following information to provide and improve products and services for clients:
·Names and contact details
·Payment details (including card or bank information for transfers and direct debits)
·Transaction data (including details about payments to and from you and details of products and services you have purchased)
·Usage data (including information about how you interact with and use our website, products, and services)
·Account access information
·Website user information
We collect or use the following personal information for the operation of client or customer accounts:
·Names and contact details
·Addresses
·Purchase or service history
·Account information, including registration details
·Information used for security purposes
·Marketing preferences
·Technical data, including information about browser and operating systems
We collect or use the following personal information for recruitment purposes:
·Contact details (e.g. name, address, telephone number or personal email address)
·Date of birth
·National Insurance number
·Copies of passports or other photo ID
·Employment history (e.g. job application, employment references or secondary employment)
·Education history (e.g. qualifications)
·Right to work information
·Details of any criminal convictions (e.g. Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)
·Security clearance details (e.g. basic checks and higher security clearance)
We collect or use the following personal information for dealing with queries, complaints, or claims:
·Names and contact details
·Address
·Account information
·Purchase or service history
·Customer or client accounts and records
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights, which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
·Your right of access — You have the right to ask us for copies of your personal information. You can request other information, such as details about where we get personal information from and who we share personal information with. There are some exemptions, which means you may not receive all the information you ask for. You can read more about this right here.
·Your right to rectification — You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
·Your right to erasure — You have the right to ask us to delete your personal information. You can read more about this right here.
·Your right to restriction of processing — You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
·Your right to object to processing — You have the right to object to the processing of your personal data. You can read more about this right here.
·Your right to data portability — You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
·Your right to withdraw consent – When we use consent as our lawful basis, you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
·Consent — we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
·Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply, except the right to object.
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
·Consent — we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
·Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply, except the right to object.
Our lawful bases for collecting or using personal information for recruitment purposes are:
·Consent — we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
·Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply, except the right to object.
·Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints, or claims are:
·Consent — we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
·Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply, except the right to object.
·Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
·Directly from you
·Publicly available sources
How long we keep information
We keep your information for our records permanently, unless you submit a personal data deletion request here
Who we share information with
Others we share personal information with
·Professional or legal advisors
·Organisations we’re legally obliged to share personal information with
·Publicly on our website, social media or other marketing and information media
·Suppliers and service providers
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
22 September 2024